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Thursday, January 9, 2014

Front office Management Courses in Delhi NCR



Front Office is considered as business center of the hotel and works for welcoming guest for the accommodation section, meeting and greeting them its main role is to sell the room of hotels after registration and hand over the key to the guest. In other word its is the backbone as well as the nerve center of a hotel where all the information and messages are communicated to the different department or personal. 

It main work is staff training inter department communication and staff scheduling it assure from the time when a guest makes a reservation and reaches the hotel till the time of departure , front office end its staff play a central role in fulfilling guest need.

It is the only department which remained in contact with all the customers for longer time contact with all the customers for longer time being a manager at front office you are required to ensure that the accommodation should meet guest expectation and also great hotel guest. A manager is also involved in the training and hiring procedure of the staff.

A front office manager is these to supervise all the function such as reservation owns, assigning rooms and handling billing front office manager is liable to reply all the complaint of customers. In order the get the position of front office manager it is important to have good experience of front office management or facility management. 

Hotel Management believes in selecting those employees who have great knowledge and their of customer services. Also experienced staff helps to table care over all operation in an effective manager which is again a benefits for the company. Every company wants smooth function of operation is there organization and experienced staff, communication listening, organization time management and problem solving.

Certification is not important to get position of a front office manager in a hotel but credential many enhance an individual’s qualification for such a position these are different institute who are offering Hotel Management course in Delhi and anyone who has completed their basic education at school with front office  courses can apply in to various place like hotel, airport, malls, restaurant , hospital etc.

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